Contact
Get in touch
One inbox, read by the people who build the app. There is no contact form and no ticket queue.
A figure on this site looks wrong
Please include the page and the marketplace’s own documentation showing the correct number. Fees change often and we would rather hear it from you than leave it stale. See how we source figures.
Help with the Thrift Snap app
Include your device and what happened. If a scan produced something odd, the item and roughly when you scanned it helps a lot.
Billing, refunds or cancelling
Subscriptions are billed by Apple or Google, so cancellations and refunds go through them — but email us anyway if something looks wrong and we will help you work out what happened. See the subscription terms.
Deleting your account and data
You can do this from inside the app, or follow the steps on the account deletion page.